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Solving Problems in the Workplace

In the workplace, problem-solving is at the core of change, improvement and progress. Whether it’s fixing small day to day annoyances and inefficiencies or achieving strategic business goals, developing these skills is an essential part of thriving in the workplace.

This problem-solving course offers you processes for improving work and team outcomes by defining routine problems and identifying the most effective solution. You will be provided with a range of standard analysis tools and procedures to help identity, define and resolve problems and issues within your operational area. You’ll also plan for success, learn how to deal with setbacks and explore tools for review and reflection.

Modules in the Solving Problem in the Workplace online course include; Defining the problem, determining a solution and implementing a solution.

Module 1: Defining the problem

Topics explored in this module:

– What is problem-solving?
– The problem-solving process
– Identifying and defining the problem

Module 2: Determing a solution

Topics explored in this module:

– Identifying potential solutions
– Selecting the best solution

Module 3: Implementing the solution

Topics explored in this module:

– Planning for success
– Dealing with setbacks
– Reflection and review

Level: Proficient
Ideal for supervisors and team leaders
Delivered 100% online
Complete in 4-6 hours
Self-paced learning
Interactive activities and case studies
Gain in demand skills
DeakinCo. Certificate

Why choose DeakinCo.

Part of world-leading Deakin University, DeakinCo. are pioneers of workplace transformation for the future of work. Our mission is to help organisations and individuals build the emerging and in-demand skills required to succeed in the workplace today - and tomorrow. We are trusted by some of Australia’s largest organisations and most recognisable brand names.

DeakinCo. have partnered with Navitas Professional, part of global education provider Navitas, to develop short courses that enhance both immediate workplace performance and future employability. Navitas transforms the lives of more than 70,000 students each year through education.